Data Services requires all customers to have a valid support plan or pay a one-time fee to request recovery for damaged company files.
Note: Certain types of data recovery issues outlined in our Software Support policies are free of charge.
Data Recovery one-time fees without a QuickBooks Care Plan
Service | Price per file |
US | Canada | United Kingdom |
Assisted Data Conversion | $50.00 | N/A | N/A |
QuickBooks Data Recovery One Time Charge | $250.00 | $300.00 | £160.00 |
Password Removal | Covered by the Customer Care Policy | $79.99 | £29.79 |
Data Recovery fees with a QuickBooks Care Plan
Click your product below to see a list of Care Plans and which services are covered.*
*Coverage Terms:
- Covered: Services are covered at no additional cost under care plan.
- One Time Fee: Services are not covered by the Care Plan and are subject to the One Time Fee listed above.
- First File Free: For example, a customer is new and they want to convert two files. One is free and the other is $50 (2nd file).
- Unlimited File Conversions: The Care Plan covers an unlimited number of file conversions. The Data Services team has the right to ask the customer to prioritize which file they want converted first.
Plan | Plan price | Assisted conversions (QuickStart) |
QuickBooks Online | Varies | Unlimited File Conversions |
Back to top Plan | Plan price | Data recovery | Assisted conversions (QuickStart) |
Intuit QuickBooks Point of Sale Monthly Plan | $79.00 | One-time fee | One-time fee |
Intuit QuickBooks Point of Sale One-Time Support | $59.00 | One-time fee | One-time fee |
Intuit Point of Sale One Year Support Plan | $589.00 | Covered | One-time fee |
Intuit Reseller Program | Varies | One-time fee | First file free |
Back to top Plan | Plan price | Data recovery | Assisted conversions (QuickStart) |
Intuit QuickBooks Intuit QuickBooks Enterprise Solutions Hosting (Must have Active FSP) | $54.00 per user | One-time fee | First file free |
Intuit QuickBooks Enterprise Solutions One Time Support | $200.00 | One-time fee | One-time fee |
Intuit QuickBooks Enterprise Solutions Accountant Subscription | Varies | Covered | First file free |
Enterprise Subscription with Monthly Billing (Platinum, Gold and Silver) | Varies | Covered | First file free |
QuickBooks Enterprise Subscription (Platinum, Gold and Silver) | Varies | Covered | First file free |
Intuit Reseller Program | Varies | Covered | First file free |
Back to top Plan | Plan Price | Data recovery | Assisted conversions (QuickStart) |
Intuit QuickBooks 90-Day Expert Support Plan | $89.95 | Covered | One-time fee |
Intuit QuickBooks 90-Day Expert and Unlimited Assisted Data Conversion for Retail Clubs | $0.00 | One-time fee | Unlimited conversions |
Intuit QuickBooks Core One-Time Support | $59.95 | One-time fee | One-time fee |
Intuit QuickBooks Care Plus Annual Subscription | $299.95 | Covered | Unlimited conversions |
Intuit QuickBooks Care Plus Monthly Subscription | $29.95 | Covered | Unlimited conversions |
Intuit Reseller Program | Varies | One-time fee | First file free |
ProAdvisors (Platinum, Gold, and Silver) | Varies | Covered | One-time fee |
Payroll Subscription (Issue must be related to Payroll) | Varies | Covered | One-time fee |
Back to top Plan | Plan price | Data recovery | Assisted conversions (QuickStart) |
Intuit QuickBooks 90 Day Expert Support Plan | $89.95 | One-time fee | One-time fee |
QuickBooks 90-Day Expert and Unlimited Assisted Data Conversion for Retail Clubs | $0.00 | One-time fee | One-time fee |
Intuit Care Protection Plan for Mac Annual | $299.95 | Covered | One-time fee |
Intuit Care Protection Plan for Mac Monthly | $29.95 | Covered | One-time fee |
Intuit QuickBooks Core One Time-Support | $59.95 | One-time fee | One-time fee |
Back to top Plan | Plan price | Data recovery |
QuickBooks Desktop Pro/Premier Technical Support monthly or annual subscription | Varies | Covered |
QuickBooks Desktop Enterprise monthly or annual subscription | Varies | Covered |
QuickBooks Desktop ProAdvisor monthly or annual subscription | Varies | Covered |
QuickBooks Desktop single technical support incident | $99.00 | One-time fee |
No support incident required - Documented QuickBooks issue | n/a | Covered |
Back to top Plan | Plan price | Assisted conversions |
QuickBooks Online (Switch To QuickBooks) | Varies | Unlimited file conversions |
Back to top Plan | Plan price | Data recovery |
QuickBooks Desktop Pro/Premier Technical Support monthly subscription | Varies | Covered |
QuickBooks Desktop ProAdvisor monthly or annual subscription | Varies | Covered |
QuickBooks Desktop single technical support incident | £72.00 | One-time fee |
No support incident required - Documented QuickBooks issue | N/A | Covered |