A Basic Restore reloads all the Windows operating system files and leaves all personal files, programs and settings intact. By reloading the Windows operating system, a Basic Restore can fix many Windows related problems.
To perform a Basic Restore, follow these steps:
- Tap the F4 Key at the Samsung logo when you first power on the computer. This method would be used if the computer powers on, but Windows does not load.
- Click Agree to accept the Licensing Agreement. Samsung Recovery Solution 4 loads. If you close the Licensing Agreement dialog Samsung Recovery Solution 4 will close without making any changes.
- Once Samsung Recovery Solution 4 loads, click Restore. The Restore dialog appears.
- Click Basic Restore. The Restore > Basic Restore dialog appears.
- On the Restore > Basic Restore dialog click Next.
Important: Make sure to have power connected to the PC. If power is lost during a restore, you need to start the process again from the beginning.
- Samsung Recovery Solution 4 prompts you to restart the computer to continue. Click OK to restart the computer.
- The computer restarts, and presents the Samsung Recovery Solution 4 Licensing Agreement, click Agree to continue.
- A progress bar appears showing the current transfer speed, the amount of data copied, elapsed time and estimated total time to completion.
- After the Basic Restore is complete, Samsung Recovery Solution 4 prompts you to restart your computer. Click Yes to restart.
- After you restart your computer, the restore process is complete.