Welcome to the QuickBooks Community. You're in good hands here. I'd like to share with you some insight I have on this issue. There are a few steps available for this specific type of Unrecoverable error. This can be caused by the QBCF Monitor Service or the QuickBooks Installation itself. Since you've already tried installing on a different computer and you're receiving the same results, I recommend trying to disable the QBCF Monitor Service. Here's how: 

  • End the QBCFMonitorService.exe process.
    • Press Ctrl+Shift+Delete on your keyboard to bring up the Task Manager.
    • On the Processes tab, click the Image Name header to display the processes alphabetically.
    • Select QBCFMonitorService.exe. and click End Process.
    • Click Yes on the warning message.
  • Prevent QBCF Monitor service from re-starting on the workstation.
    • Press Windows+R On your keyboard to open the Run window.
    • Type in services.msc and click OK.
    • Scroll down on the list and double-click QBCFMonitorService to open the Properties.
    • Choose Disabled as Startup type.
    • Select Apply and OK.

Try opening the company file once more. If you're still encountering the Unrecoverable error, I have an article for you that covers general troubleshooting steps for Unrecoverable errors. You can find that here: https://community.intuit.com/articles/1501515-unrecoverable-error-general-troubleshooting-steps


If you feel that you need help with any of these steps, you can reach out to the Customer Care Support team here: https://help.quickbooks.intuit.com/en_US/contact . Feel free to ask any questions you have here in the Community as well. Be sure to keep me posted on